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Part 3 of this Performance Management Cycle blog series discusses the second stage of the process- Monitoring. Once the Planning stage has been structured and finalized, healthcare managers must turn towards implementation and the monitoring process. Planning outlines the... Read More

In this week’s blog on Performance Management Cycle, step 1 will be discussed- Planning. Health care management personnel and teams must set clear expectations and goals for performance and this occurs during the Planning stage of PMCs. Without clearly outlined goals and... Read More

We now have access to meaningful data, and yet many business offices still do not analyze how the practices they bill for are performing at peak performance……”best in class”. Most practice management systems are built on relational databases.  This means... Read More

Consumer Reports has started ranking physicians and other healthcare providers in recent issues.  Although most patients generally rated their physicians highly, they were less pleased with their interactions with staff. Overall, 87 percent of respondents said their doctor always... Read More