2015 has brought many changes to your healthcare practice. From Obama care to ICD-10, your practice has been challenged to comply with regulations and improve your practice revenue in order to keep it alive and thriving. But those dollars your practice makes can only stretch so far and your innovation of practice personnel and tools can only be improved so much. How do you take your... Read More
You are in the process of finalizing your first month-end after the October conversion to ICD-10. Of course you had a few glitches, that was to be expected. And of course you have done a good job of clearing up those glitches and ensuring the smooth operation of daily processing of charges and payments/remits. So the big question is, how does month-end look? You should do your... Read More
The automation of tasks has been around for a very long time; all the way back to the Industrial Revolution. But automation in and of itself isn’t always the best answer. Investment in the right people supporting automation must be a significant part of any automation process for it to be successful. In this ‘value over volume’ era, things like auto-phone answering... Read More