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Just read a pretty interesting article about patient vs. customer as the language being used in healthcare but not in any other industry.  The point was made that the word “patient” is now an antiquated term for healthcare consumer and in very real ways, patients are now... Read More

An email from a vendor came the other day saying that their tools were designed to make conversion to ICD 10 easier.  So my interest peaked until the reality sunk in that it was really just a sales ploy. The reality is that conversion to ICD 10 is complex and requires months of... Read More

The Affordable Care Act now requires that preventive care visits and preventive services, including lab work, be provided without any deductible payment. While it may appear to be a great idea for wellness centered care, it presents patients (particularly those with... Read More

Value is a word that gets bantered about on a regular basis.  Generally value can be defined as “importance, worth, or usefulness of something.” In healthcare, it is defined by a number of different markers.  For patients, the value of healthcare may mean wellness.  For Providers... Read More

“Chief Strategy Officer”, an interesting title.  And in these unsure times, may be just what healthcare practices need.  Everyone is under the pressure of what will happen next. How do we capitalize our strengths, minimize our weaknesses, deal with the healthcare exchanges,... Read More

New studies indicate that new habits take about 2 months to become routine.  That means the new EHR takes 60 days to even get used to, much less take advantage of cost savings associated with using.  For providers, the habit of documentation (and it is a habit) will take some... Read More

MedPro Solutions, the billing arm of Medical Management Services is preparing for ICD 10.  In order to serve billing customers, MPS began readiness training in early 2013.  While the potential for loss of revenue is the number one concern among the healthcare industry, MPS... Read More

Physician and patient communication is at the heart of empowering positive outcomes. As payment models shift from payment for activity to payment for outcomes how to be a more effective at communication should be at the top of physician lists to improve. The basics of... Read More

Since 1977 healthcare practices have been using ICD 9.  It’s become familiar and habitual.  Everyone knows exactly where on the superbill the appropriate diagnosis is for the patient just seen.  The prompting box is checked along with the procedure and off the superbill goes into... Read More

Receiving the right healthcare begins with having the right information in the right hands.  To those who see multiple providers, coordination of care may be the difference between consistent improvement and no improvement in chronic illnesses.  It may also help identify changes... Read More