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The benefits of tele-monitoring are evident, especially for some diagnoses.  But the theory behind tele-monitoring and the realities of dealing with tele-monitoring have a gap in-between them.  How to over-come the gap and bring real value is the question. More and more hospitals... Read More

Europeans and Canadians have been medical tourists for years, and it’s finally catching on here as a way large corporations can save dollars on high cost surgeries and procedures.  In Europe and Canada, it is used to gain access to good healthcare much quicker than they can at... Read More

Every business knows that logistics is an incredibly important aspect of operations from a variety of angles. Most businesses are concerned with optimum efficiency, cost savings and security from theft, but when you’re sending healthcare products, safety is paramount. There is no... Read More

While this may seem to be a no brainer; too many times, employees are left to their own devices in completing their daily assigned tasks.  We hire people because we have a need; training gets cut short as the daily routine of the practice pace leaves little room for proper... Read More

Our final step in performing a performance management cycle concludes with stage 5- Rewarding. Incentives and acknowledgements provide positive reinforcements for achieving performance goals and accomplishing improvements.  For an employee, knowing that their hard work and... Read More

Developing employees’ skills and abilities, not only improves their work performance, but will simultaneously increase their job satisfaction. Developing is the third stage of the Performance Management Cycle. Stage 3 focuses on building an employee’s skill set and/or amending... Read More

Healthcare practices are under pressure to cut costs, improve delivery, focus on patient satisfaction, comply with regulations, use EHR’s expertly and make money.  Not to mention treat patients on a daily basis in a way that improves their quality of life.  The office staff must... Read More

Social media has become the pinnacle of communication in the last 5 years.  Marketing of products, people, politics and services have migrated from more conventional marketing i.e. direct mailing and printed ads to Facebook and twitter campaigns.  Most healthcare practices have... Read More

The Centers for Medicare & Medicaid Services (CMS) released the Medicare proposed physician fee schedule (PFS) rule for 2014. CMS will accept public comments on the rule until Sept. 6, 2013 and intends to issue the final rule by Nov.1, 2013. According to CMS, the proposed... Read More

Rapport is defined as “a relationship of mutual understanding or trust and agreement between people.”  Rapport is reflected through a commonality of perspective, a feeling of being “in sync,” or being on the same wavelength as the person with whom you are talking.  As such,... Read More