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When the government web site for enrolling in “Obama care” crashed and failed to handle the traffic, the president called in the top IT experts who had experience in dealing with problems of this magnitude and the results were a fixed web site.  How did they do it?  The google... Read More

Europeans and Canadians have been medical tourists for years, and it’s finally catching on here as a way large corporations can save dollars on high cost surgeries and procedures.  In Europe and Canada, it is used to gain access to good healthcare much quicker than they can at... Read More

Every business knows that logistics is an incredibly important aspect of operations from a variety of angles. Most businesses are concerned with optimum efficiency, cost savings and security from theft, but when you’re sending healthcare products, safety is paramount. There is no... Read More

As we reflect on this past year and prepare for 2014; a time to pause and take realistic stock of our practices is in order. What did your practices do right this year?  How did you change and grow?  What technologies did you add to your practices?  How are they working for you? ... Read More

Those elbow or neck deep in the implementation of an EHR would definitely never miss this BIG news announcement that came out last Friday. The Meaningful Use Stage 2 deadline has been pushed back one year. As one may expect, the Stage 3 dealine is also being pushed back as a... Read More

While this may seem to be a no brainer; too many times, employees are left to their own devices in completing their daily assigned tasks.  We hire people because we have a need; training gets cut short as the daily routine of the practice pace leaves little room for proper... Read More

Your practice management system is your healthcare practice’s pathway to the revenue stream.  Your biggest dollar investment is probably your practice management system (although now, your EHR and IT costs may exceed PM) Your primary contact with payers is your practice... Read More

The MGMA National Conference is being held this week in San Diego.  Large practices, small practices and academic practices from all over the US will converge to connect and learn what makes practices successful.  What interests me the most about this year’s conference, based on... Read More

Developing employees’ skills and abilities, not only improves their work performance, but will simultaneously increase their job satisfaction. Developing is the third stage of the Performance Management Cycle. Stage 3 focuses on building an employee’s skill set and/or amending... Read More

Patient portals as a way of communicating with and to patients is now becoming more popular with patients and physicians.  While patient portals require no small amount of IT expertise and over-sight to build and maintain; once established, they provide a platform for... Read More